In order to have your medical condition treated appropriately, you must know the severity of your condition. You don’t want to go to the hospital for a runny nose, nor do you want to go to a walk-in clinic with a broken leg.

If you are unsure of how serious your condition is, there is a 24 hour health help line available. Telehealth Ontario has a registered nurse who assesses your symptoms and will advise you whether or not your condition is serious enough to warrant a trip to the hospital or if your condition can wait a few days for treatment at a walk-in clinic. The help line is a toll free number, 1-866-797-0000.

What to do if you are Sick During the Daytime

From September through April, students can call 748-1481 to make an appointment at Health Services located in Blackburn Hall (BH 111). The hours of operation are from 9 a.m. to 4:30 p.m. Monday to Friday. Take your UHIP card or your temporary UHIP card, some claim forms and your student card. If you need to cancel your appointment, please inform the office otherwise you will be charged a cancellation fee. For more information go to Health Services website.

Other Options

          See Peterborough Day Clinic on Google map

What to do if you are Sick in the Evenings or Weekends

Go To Peterborough Regional Health Centre, 1 Hospital Drive, phone: 743-2121
If you are sick during the evening or weekend and you do not think that you should wait until the next work day for medical treatment (call the hot-line to confirm), visit the emergency department at the Peterborough Regional Health Centre (formerly Peterborough Civic Hospital). It is open 24 hours a day, seven days a week. Make sure you have your UHIP card with you as proof of coverage as well as UHIP claim forms. To get there by bus, take the #5 Charlotte West (check the bus schedule for times).

What if it is a Medical Emergency?

Medical emergencies that are life threatening require immediate medical attention. You should call First Response 748-1333 and 911 or go to the hospital emergency department.

First Response (phone 748-1333) is intended to aid students on campus in case of medical emergency. Call First Response, they will arrive in less than 5 minutes 24 hours a day. They will help you until further medical services arrive.

Major Emergency:
For major emergencies such as major burns, bleeding that won’t stop, seizures etc. phone 911 for an ambulance (there is a charge for the ambulance).

Minor Emergency:
For minor emergences such as sprains, fractures, cuts, minor burns, requiring immediate medical attention, you should go to the hospital (calling for an ambulance is usually not needed).

What Should I do if I am Sick While Travelling?

Hopefully you have thought ahead and have your UHIP card and claims forms with you. Remember that UHIP covers limited emergency care at the Ontario level only. Therefore, you should purchase private travel insurance as well.
Remember: Don’t leave things too long: if you are sick, seek medical advice/attention. You may be suffering with symptoms far longer than necessary. Also, your condition could become serious if left untreated.

Ask for Advice: if you are not sure if your condition is an emergency or whether or not you should go to the hospital, ask for advice from fellow students, TIP, First Response or Telehealth Ontario.